Contact Us

Thank you for visiting Hyper Casino, your independent source for unbiased reviews and insights into online gambling. We want to hear from our readers, whether you have feedback on our content, suggestions for new reviews, or general inquiries about our website.

Review the sections below to direct your query appropriately. This helps us provide an efficient and helpful response.

Hyper Casino is an independent affiliate and review website. We are not an online casino, sportsbook, or any form of gambling operator. We do not run casino games, hold player accounts, process deposits or withdrawals, or pay out winnings. Our mission at Hyper Casino is to provide comprehensive, honest, and up-to-date reviews of various online gambling brands, helping you make informed decisions.

We act solely as an informational resource and a platform for sharing our expert opinions and analysis. We do not have access to player data, account details, or transaction histories from any online casino or sportsbook. Therefore, we cannot assist with issues directly related to your personal gambling accounts.

We assist with the following types of inquiries:

• Feedback on our reviews and content: If you have suggestions, corrections, or believe any information on Hyper Casino is inaccurate or outdated, please let us know. We strive for accuracy and value your input.
• Suggestions for new content or brands to review: Is there an online casino or game you'd like us to cover? We are always looking for new ideas.
• Partnership and advertising inquiries: If you are interested in collaborating with Hyper Casino or discussing advertising opportunities, please reach out.
• General questions about online gambling trends or industry insights: While we cannot offer financial or legal advice, we can share our general knowledge of the online gambling landscape.
• Technical issues with the Hyper Casino website: If you encounter problems browsing our site, please inform us.

As an independent review site, Hyper Casino cannot assist with the following matters:

• Player account issues: We do not have access to your accounts with any online casino or sportsbook.
• Deposit or withdrawal problems: We cannot process transactions, resolve payment disputes, or track funds.
• Bonus disputes or inquiries: We cannot apply bonuses, clarify terms and conditions for specific promotions, or resolve bonus-related issues.
• Game fairness or technical glitches within casino games: These are the responsibility of the individual operators and their software providers.
• Verification (KYC) processes: We cannot assist with identity verification or document submissions required by gambling operators.
• Live chat or direct customer support for any online casino: We do not offer these services.

For any of the above issues, contact the customer support team of the specific online casino or sportsbook directly. They are the only ones who can access your account and provide assistance.

If you are experiencing problems with your player account, including login issues, deposit failures, withdrawal delays, bonus queries, or identity verification (KYC), Hyper Casino cannot intervene or assist. We do not have access to your personal data or account details with any gambling operator.

The only entity that can help you with these matters is the customer support department of the online casino or sportsbook where you hold your account. They have the necessary tools and access to resolve your specific issues. Locate their contact information (usually found on their website under "Support," "Contact Us," or in their FAQs) and reach out to them directly.

For all legal inquiries pertaining to Hyper Casino, including matters related to our operations, compliance, or any other legal concerns, direct your correspondence to our dedicated legal team.

Email: [email protected]

This email is exclusively for legal matters. General inquiries sent to this address may experience significant delays in response or may not be addressed.

Hyper Casino respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright or constitutes a violation of the Digital Millennium Copyright Act (DMCA), notify us immediately.

To facilitate a swift resolution, your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send all DMCA and copyright infringement notices to:

Email: [email protected]

At Hyper Casino, we promote responsible gambling. While we are not a gambling operator and do not offer direct support for problem gambling, we advocate for safe and controlled play. If you or someone you know is struggling with gambling, seek help from professional organizations.

We encourage you to utilize the resources provided by reputable responsible gambling charities and support groups. These organizations offer confidential advice, support, and tools to help manage gambling habits. Many online casinos also provide their own responsible gambling tools, such as deposit limits, self-exclusion options, and reality checks. Explore these features directly on the operator's website.

We respond to all legitimate inquiries submitted via our contact channels in a timely manner. Our standard response time for general feedback and website-related questions is typically within 2-3 business days. For more complex inquiries, such as partnership proposals or legal matters, it may take slightly longer, but we aim to acknowledge receipt within the same timeframe.

Hyper Casino operates during standard business hours, and responses may be slower during weekends or public holidays. We appreciate your patience and understanding.